Telecommunications Operator Job

Company Name:
Mayo Clinic
Job Posting Number:34450BR
Job Posting Title:Telecommunications Operator
Job Posting Category:Support Services
Work Site:MCHS - NW WI - Eau Claire
Department:Telecom Center - Switchboard
Job Description
Receives and relays incoming and outgoing telephone calls for the facility. Provides directory information, transfers calls as appropriate. Enters facility directory information into the computer database and in manuals. Makes general and emergency announcements over the facility's PA system. Demonstrates effective communication skills and behaviors. Pages in a timely manner.
Basic Qualifications:
High school graduate or equivalent. One year experience as telecommunications operator, preferred. Knowledge of medical terminology, preferred.
Other Qualifications:
Ability to read and communicate effectively in English. Intermediate Computer skills and knowledge, data entry and/or word processing.
License or Certification:
Benefit Eligible:No
Exemption Status:Non-exempt
Hours/Pay Period:Per Diem
Schedule Details:Training Schedule: 40 hours / week for a minimum of 10 weeks. Training locations will include Eau Claire and Menomonie. Shifts will primary be days and evenings with some overnights during training. After training orientation is complete, hours will only be available on an as-needed basis with no minimum guarantee. Shifts will primarily be available in evenings, overnights and weekends.
Weekend Schedule:1 of 2 weekends from 1400 p.m. - 22:00 p.m.
Staffing Specialist:Lacie Frandsen
Company Statement:
Mayo Clinic offers a wealth of job opportunities, but most essentially, it offers the chance to make a difference by helping others. Employees are mentored in Mayo''s culture and our model of care, which values mutual respect, integrity, personal responsibility, innovation and communications.
Mayo Clinic is an equal opportunity educator and employer (including veterans and persons with disabilities).

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