Customer Service/Data Entry/Utility
BF Fastener Supply/Northern States Supply BF Fastener Supply/Northern States Supply Eau Claire, WI Eau Claire, WI Full-time Full-time From $18 an hour From $18 an hour 12 days ago 12 days ago 12 days ago We are seeking an outgoing, organized, and friendly customer service/Data Entry/utility role member to join our growing team in our New Eau Claire branch, providing a high level of customer service to our customers over the phone, and via email communication.
In this role, you will interact directly with our customers to answer questions, solve problems, and maintain our company's reputation for high-quality service.
You will also work with the outside sales team to support them with quotes and vendor information.
The primary role will be to assist in customer service, but could include, some order packing to assist the warehouse, and potentially a few deliveries.
Duties and Responsibilities Maintain updated knowledge of company products and services in order to provide adequate information to customers Provide information and instructions about relevant products and services Field incoming phone calls and respond to phone messages from customers Promptly respond to customer questions submitted via email Answer customer questions and provide information to resolve any issues Process orders, quotes and returns Obtain necessary information from customers to adequately follow up Maintain our solid relationships through exceptional customer service Job Type:
Full-time Pay:
From $18.
00 per hour Expected hours:
40 per week
Benefits:
401(k) Dental insurance Flexible schedule Health insurance Paid time off Vision insurance Schedule:
8 hour shift Day shift Monday to Friday People with a criminal record are encouraged to apply Ability to Relocate:
Eau Claire, WI 54701:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
In this role, you will interact directly with our customers to answer questions, solve problems, and maintain our company's reputation for high-quality service.
You will also work with the outside sales team to support them with quotes and vendor information.
The primary role will be to assist in customer service, but could include, some order packing to assist the warehouse, and potentially a few deliveries.
Duties and Responsibilities Maintain updated knowledge of company products and services in order to provide adequate information to customers Provide information and instructions about relevant products and services Field incoming phone calls and respond to phone messages from customers Promptly respond to customer questions submitted via email Answer customer questions and provide information to resolve any issues Process orders, quotes and returns Obtain necessary information from customers to adequately follow up Maintain our solid relationships through exceptional customer service Job Type:
Full-time Pay:
From $18.
00 per hour Expected hours:
40 per week
Benefits:
401(k) Dental insurance Flexible schedule Health insurance Paid time off Vision insurance Schedule:
8 hour shift Day shift Monday to Friday People with a criminal record are encouraged to apply Ability to Relocate:
Eau Claire, WI 54701:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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