Child Support Specialist
Eau Claire, WI Eau Claire, WI Full-time Full-time $22.
92 - $28.
12 an hour $22.
92 - $28.
12 an hour 21 hours ago 21 hours ago 21 hours ago POSITION SUMMARY Performs case management duties to assist the Child Support Agency (CSA) in meeting its program responsibilities.
Work involves preparation and administration of:
establishing, enforcing, and reviewing child support and medical support obligations, and establishing paternity for non-marital children.
ESSENTIAL FUNCTIONS (Illustrative only) Provides information to custodial, non-custodial parents, and other interested parties Reviews relevant statutes, regulations, procedures, and services available with parents and potential fathers, explaining the parties' rights and responsibilities Explains the Agency's role in ensuring establishment of legal paternity and the obligation to support If paternity is not yet determined, uses appropriate administrative and/or judicial methods to establish legal fatherhood Conducts pre-trial conferences Determines appropriate support level prior to court hearings based on available information, attempting to reach stipulated agreements Conveys CSA's position regarding contempt of court and recommended purge conditions Obtains and analyzes information regarding cases Locates case participants and wages/assets through a variety of resources Assesses availability of affordable, comprehensive, & accessible health insurance Implements actions to secure establishment and/or compliance with child and medical support obligations Maintains knowledge of and proficiency in operating the State of Wisconsin KIDS (Kids Information Data System) and multiple other data systems, such as CARES, DOT, Clear, Prism, Quick, and CCAP Works to enhance efficiency of case management through use of automated functions Follows system protocols and procedures Monitors cases and takes appropriate action Reviews support payment records, ability to pay, and other factors Conducts order reviews for financial & medical support Makes civil & criminal contempt referrals Reviews and initiates administrative enforcement actions such as financial account seizure, license suspension, and lien/passport releases Maintains accurate documentation on all client contacts Logs mail correspondence & takes action Completes written case summary & provides recommendations on all scheduled cases for Corporation Counsel's review prior to hearings Attends court hearings and testifies Provides back-up coverage for Specialists Performs other duties as required or assigned REQUIRED QUALIFICATIONS Bachelor's degree from an accredited college or university with a major in a human services related field OR and Associate degree in a human services related field and two years of experience in a Child Support Agency Experience or training in personal computer use, and computerized database management and software LICENSES, CERTIFICATES, AND OTHER REQUIREMENTS Appointment will be conditional upon successful completion of the following pre-employment checks:
Criminal background check Fingerprinting with a search of local, state, and national fingerprint records.
Estimated Salary: $20 to $28 per hour based on qualifications.
92 - $28.
12 an hour $22.
92 - $28.
12 an hour 21 hours ago 21 hours ago 21 hours ago POSITION SUMMARY Performs case management duties to assist the Child Support Agency (CSA) in meeting its program responsibilities.
Work involves preparation and administration of:
establishing, enforcing, and reviewing child support and medical support obligations, and establishing paternity for non-marital children.
ESSENTIAL FUNCTIONS (Illustrative only) Provides information to custodial, non-custodial parents, and other interested parties Reviews relevant statutes, regulations, procedures, and services available with parents and potential fathers, explaining the parties' rights and responsibilities Explains the Agency's role in ensuring establishment of legal paternity and the obligation to support If paternity is not yet determined, uses appropriate administrative and/or judicial methods to establish legal fatherhood Conducts pre-trial conferences Determines appropriate support level prior to court hearings based on available information, attempting to reach stipulated agreements Conveys CSA's position regarding contempt of court and recommended purge conditions Obtains and analyzes information regarding cases Locates case participants and wages/assets through a variety of resources Assesses availability of affordable, comprehensive, & accessible health insurance Implements actions to secure establishment and/or compliance with child and medical support obligations Maintains knowledge of and proficiency in operating the State of Wisconsin KIDS (Kids Information Data System) and multiple other data systems, such as CARES, DOT, Clear, Prism, Quick, and CCAP Works to enhance efficiency of case management through use of automated functions Follows system protocols and procedures Monitors cases and takes appropriate action Reviews support payment records, ability to pay, and other factors Conducts order reviews for financial & medical support Makes civil & criminal contempt referrals Reviews and initiates administrative enforcement actions such as financial account seizure, license suspension, and lien/passport releases Maintains accurate documentation on all client contacts Logs mail correspondence & takes action Completes written case summary & provides recommendations on all scheduled cases for Corporation Counsel's review prior to hearings Attends court hearings and testifies Provides back-up coverage for Specialists Performs other duties as required or assigned REQUIRED QUALIFICATIONS Bachelor's degree from an accredited college or university with a major in a human services related field OR and Associate degree in a human services related field and two years of experience in a Child Support Agency Experience or training in personal computer use, and computerized database management and software LICENSES, CERTIFICATES, AND OTHER REQUIREMENTS Appointment will be conditional upon successful completion of the following pre-employment checks:
Criminal background check Fingerprinting with a search of local, state, and national fingerprint records.
Estimated Salary: $20 to $28 per hour based on qualifications.
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