Billing Follow Up Representative Customer Service & Call Center - Eau Claire, WI at Geebo

Billing Follow Up Representative

OakLeaf Clinics OakLeaf Clinics Eau Claire, WI Eau Claire, WI Part-time Full-time Part-time Full-time From $19 an hour From $19 an hour 4 days ago 4 days ago 4 days ago Title:
Billing/Follow-up Representative OakLeaf Clinics - Business Office has an exciting opportunity to join our growing team as a Customer Service Representative.
OakLeaf Clinics is dedicated to providing our patients with compassion, trust, and a lifetime of individualized care.
Our healthcare team consists of physicians, nurse practitioners, physician assistants, dietitians, nurses, respiratory therapists and medical assistants working in concert with laboratory/imaging services to offer individualized care to the Chippewa Valley.
Position Description As a Billing Representative, you are responsible for effective and efficient accounts receivable management of assigned payers.
This includes performing collections efforts needed for insurance accounts receivables, and following up on unpaid claims, processing denials, researching payer trends.
You will review under and overpayments and provide expertise to clients about insurance filing requirements.
Responsibilities:
Follow up on unpaid claims, process denials, researching payer trends.
Reviewing under and overpayments using our Clearinghouse to find variances, work claim source rejections and send overpayment and under payment appeals to insurances.
Provide billing expertise to clients about insurance filing requirements and payer trends.
Maintain an approachable and positive attitude when interacting with all levels of personnel in a rapidly changing environment.
Receives notices of claim rejections & denials then properly track and resolve issues to ensure claim payments in an accurate and timely manner which includes, sorting, scanning, faxing, and loading records on portals.
Performs troubleshooting for billing, coding, payment posting, credentialing and prior authorization errors.
Works with Customer Service, coding, payment posting, credentialing and prior authorization departments along with clinical staff at the clinics to identify and resolve issues.
Maintain accurate billing analysis reports and communicate implications promptly to the appropriate parties.
Notifies the Lead/Supervisor of any late/overdue claims and insurance issues or changes.
Other duties as assigned.
Qualifications:
Associate's degree in health information management technology preferred Previous experience in a clinic setting is preferred Medical coding and/or billing experience preferred RHIT, CCS, CCS-P, CPC, COC credentials preferred Possess a thorough understanding of claims management, payer denials and remittance codes Experience and extensive knowledge of insurance payer rules Excellent interpersonal skills and comfortable working in a flexible team environment Experience with CPT and ICD-10 coding preferred Experience working in Epic preferred Multi-task quickly effectively in a fast-paced environment Must have excellent verbal and written communication skills Requires effective customer relation skills, ability to organize and interpret data Work Environment While performing the duties of this job, the employee regularly works in an office setting.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Major activities of this job include sitting or standing for long periods of time and light physical effort performed on a level surface.
Some carrying, lifting, kneeling, bending, reaching, and squatting are involved in the office.
Use a computer and telephone and employ writing and organizational skills.
Manual dexterity, mobility and good vision that includes near acuity, depth perception and accommodation are physical requirements necessary for technical work.
Benefits:
OakLeaf Clinics offers a competitive salary and comprehensive benefits package! Generous Paid Time Off Paid Holidays Exceptional Retirement Savings Plan Health/Dental/Vision Insurance Short-Term and Long-Term Disability Insurance Monday through Friday, Full Time 40 hours/week Starting Wage:
$19.
00/hour Job Types:
Full-time, Part-time Pay:
From $19.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Disability insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Vision insurance Schedule:
Monday to Friday Ability to commute/relocate:
Eau Claire, WI 54701:
Reliably commute or planning to relocate before starting work (Required)
Experience:
ICD-10:
1 year (Preferred) Medical billing:
1 year (Required) Work Location:
One location As a Billing Representative, you are responsible for effective and efficient accounts receivable management of assigned payers.
This includes performing collections efforts needed for insurance accounts receivables, and following up on unpaid claims, processing denials, researching payer trends.
You will review under and overpayments and provide expertise to clients about insurance filing requirements.
.
Estimated Salary: $20 to $28 per hour based on qualifications.

Don't Be a Victim of Fraud

  • Electronic Scams
  • Home-based jobs
  • Fake Rentals
  • Bad Buyers
  • Non-Existent Merchandise
  • Secondhand Items
  • More...

Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.